Hoory AI

Hoory AI is an all-in-one omnichannel customer-support hub that combines an AI assistant, unified inbox, and workflow automation to help teams manage every conversation, streamline service, and scale faster.

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Hoory AIAI customer support platformomnichannel help desksmart chatbot for supportautomated customer service softwaremulti-language customer service toolAI help center builderenterprise customer support solution

Features of Hoory AI

Unified inbox that pulls email, WhatsApp, socials, and more into one dashboard for effortless conversation management.

Trainable AI assistant—upload docs or sync your knowledge base to auto-resolve common questions 24/7.

Visual chatbot builder to launch custom flows from scratch or ready-made templates in minutes.

Live-chat widget you can brand and embed on any site for real-time, cross-platform support.

Self-service help-center portal that keeps customers and your AI bot on the same page.

Cloud call-center with local numbers worldwide and AI co-pilot to handle repetitive phone queries.

No-code workflow automation that triggers actions based on keywords, tags, or time rules.

Smart CRM with tags, custom fields, and dynamic segments for hyper-personalized support.

Native multilingual support—120+ languages in text and voice with built-in transliteration.

Team collaboration tools: internal @mentions, private notes, and seamless AI-to-human handoff.

Use Cases of Hoory AI

Centralize scattered inquiries from email, social, SMS, and chat into one threaded timeline.

Deflect FAQs instantly by deploying an AI assistant trained on your knowledge base.

Capture, qualify, and nurture leads with guided chatbot flows built by marketing or sales.

Serve global customers in their preferred language without hiring extra agents.

Optimize agent shifts and workload with real-time chat routing and schedule management.

Launch a branded help center so customers can solve issues on their own, 24/7.

Auto-assign tickets, send follow-ups, and update tags to cut repetitive manual tasks.

Enrich customer profiles through automated tagging for personalized campaigns.

Upgrade legacy phone support with cloud calling plus AI-powered call summaries.

Loop in product, billing, or logistics teams via private notes for faster ticket resolution.

FAQ about Hoory AI

QWhat is Hoory AI?

Hoory AI is an all-in-one omnichannel support platform that uses AI to centralize conversations, automate answers, and streamline service workflows.

QWhat are the core features?

Unified inbox, AI assistant, chatbot builder, live chat, help-center portal, cloud call center, workflow automation, and smart CRM.

QWhich channels are supported?

Email, WhatsApp, Telegram, Facebook Messenger, LINE, Twitter, SMS, and more—all managed from one dashboard.

QHow do I train the AI assistant?

Upload documents or connect your existing knowledge base; the bot learns via NLP and can be split into specialized assistants or kept as a single agent.

QIs multilingual support included?

Yes—interface and customer interactions cover 120+ languages in text and voice with transliteration.

QHow much does it cost and is there a free trial?

14-day free trial, no credit card required; contact sales for tiered pricing details.

QWhich industries benefit most?

Banking, e-commerce, gaming, healthcare, insurance, real estate—any sector that needs scalable, automated support.

QHow does AI-to-human handoff work?

Agents can take over instantly, use internal @mentions, and add private notes so context stays intact across teams.

QDo I need developers to deploy Hoory AI?

No—embed the widget on any site or access the cloud portal; setup wizard guides you through creating and customizing bots.

QCan it handle phone support?

Yes—the built-in call center supports local and international numbers and lets the AI assistant summarize or resolve repetitive calls.

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