YellowAI

YellowAI is an enterprise-grade omnichannel conversational AI platform. With low-code workflows and multi-model AI, it automates customer and employee support while optimizing cross-channel operations.

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conversational AI platformenterprise chatbot automationomnichannel customer servicelow-code workflow builderLLM integrationAI customer experience

Features of YellowAI

35+ channels in one inbox—chat, voice, email, WhatsApp, Messenger, and more

Dynamic agent orchestration with sub-agent modules and real-time monitoring

Visual low-code Studio to design, test, and deploy conversational flows in minutes

Plug-and-play access to multiple LLMs and generative models inside any workflow

150+ pre-built enterprise connectors for CRM, ticketing, payments, and telephony

Unified knowledge base that keeps answers consistent across every channel

End-to-end automation for queries, bookings, payments, and ticket resolution

Use Cases of YellowAI

Unify social, SMS, email, and voice support into one AI-powered helpdesk that deflects repetitive questions

Capture and qualify sales leads inside chat, then push hot prospects straight to the CRM

Give HR and IT a 24/7 virtual agent that handles policy questions, leave requests, and software access

Build transactional journeys—appointment booking, payment, confirmation, and feedback—without human touch

Sync conversation data with CRM and ticketing tools to close the loop on every customer interaction

Rapid-prototype new bots in the low-code Studio, A/B test, and roll out winners in days

Blend voice and text support so customers can switch channels mid-conversation without losing context

FAQ about YellowAI

QWhat is YellowAI?

YellowAI is an enterprise omnichannel conversational AI platform that lets you build, orchestrate, and scale customer and employee support bots with low-code workflows and any LLM.

QWho should use YellowAI?

Customer-experience, sales, HR, and IT teams that need to automate conversations across chat, voice, email, and social—and plug the data straight into CRM or ticketing systems.

QWhich channels does YellowAI support?

35+ channels including web chat, WhatsApp, Facebook Messenger, Instagram, SMS, email, telephony, and in-app SDKs.

QHow do I get started? Is there documentation?

Sign up, create your first agent, and follow the step-by-step quick-start guide, API docs, and video tutorials in the YellowAI Help Center.

QCan YellowAI integrate with my existing stack?

Yes—use the open API or choose from 150+ ready connectors for Salesforce, Zendesk, Shopify, Stripe, Genesys, and more.

QDoes YellowAI support multiple large language models?

Absolutely. You can route different intents to different LLMs (GPT, Claude, PaLM, etc.) or blend them in the same workflow.

QWhat does YellowAI cost? Is there a free tier?

Pricing is based on monthly active users and feature tiers. Contact sales for a free trial or pilot program tailored to your volume.

QWhat limitations should I plan for?

Complex legacy integrations may need professional services; advanced voice features or high-volume LLM usage can affect cost; allow time for compliance review in regulated industries.

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