SmartSuite AI

SmartSuite AI

SmartSuite AI is an integrated, AI-powered work management platform designed to help enterprises plan, track, and manage projects, business processes, and daily tasks through a unified system. It brings together capabilities across project management, risk & compliance, IT service management, and more, and offers no-code customization to boost collaboration efficiency and operational visibility.
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Features of SmartSuite AI

Provide a unified platform that consolidates workflows across 20+ domains, including project management, sales, HR, IT service management, and risk & compliance.
Supports multiple views—grid, Kanban, Gantt, calendar, dashboards—for flexible tracking of project progress and resource allocation.
Built-in no-code/low-code workflow automation builder to configure triggers and actions for automating repetitive tasks.
Includes AI assistant features for content summarization, key point extraction, natural language task descriptions, and report generation.
Offers over 200 configurable, pre-built templates spanning multiple industries and scenarios for rapid solution deployment.
Features enterprise-grade security and governance with granular access controls, audit logs, change tracking, and data encryption.
Native integrations with 20+ apps like Salesforce, Gmail, plus API and Zapier connections to over 6,000 apps.
Provides customizable dashboards and multi-dimensional visualizations to monitor project progress, team workload, and business risk.

Use Cases of SmartSuite AI

For project management teams handling complex project lifecycles, to track tasks, dependencies, and resource allocation.
For risk and compliance teams conducting risk assessments, policy management, and compliance reporting, enabling centralized governance, risk, and compliance management.
For IT service teams handling incidents, change requests, and asset management, enabling IT service management and cybersecurity operations.
For sales and marketing teams tracking leads, customer interactions, and campaigns, enabling customer relationship management and process automation.
For HR teams automating digital onboarding, performance reviews, and other processes to standardize and automate HR operations.
For product R&D teams coordinating roadmaps, requirements, and bug tracking, enabling portfolio management and collaboration.
For enterprises needing to integrate cross-department data and processes, building end-to-end customized business operations.
When teams need to quickly start managing a specific scenario, use pre-built templates to set up sales pipelines, campaign planning, or task boards.

FAQ about SmartSuite AI

QWhat is SmartSuite AI?

SmartSuite AI is an integrated, AI-powered work management platform that brings together project management, business processes, team collaboration, and risk & compliance in a single unified system to help organizations plan, track, and manage all kinds of work.

QWhat are the core features of SmartSuite AI?

Key features include unified workflows and project management, no-code/low-code workflow automation, an AI assistant, diverse data views, enterprise-grade access control, and rich pre-built templates and integrations.

QWhich teams or businesses is SmartSuite AI suitable for?

Suitable for teams across industries that manage complex workflows, including project management, risk & compliance, IT service, sales & marketing, HR, and more, with customization options to fit different needs.

QDo you need programming knowledge to use SmartSuite AI?

No. The platform is built on no-code/low-code principles, with visual builders and drag-and-drop interfaces; users can create and customize workflows by configuring and selecting templates without writing code.

QHow is SmartSuite AI priced?

The platform offers a free tier and a 14-day trial. Paid plans are per-user monthly subscriptions, available in Team, Professional, and Enterprise tiers; pricing and features vary by plan.

QWhat data views does SmartSuite AI support?

Supports grid, Kanban, Gantt/timeline, calendar, maps, and dashboards—users can switch views flexibly to visualize and manage data.

QCan SmartSuite AI integrate with other tools?

Yes. The platform offers 20+ native integrations (such as Salesforce, Gmail) and supports connections to over 6,000 external apps via webhooks, APIs, and Zapier.

QWhat data security measures does SmartSuite AI offer?

The platform provides granular role- and field-level permissions, audit logs, change tracking, data encryption, and access controls to meet enterprise-grade data security and governance needs.