SkipHold

SkipHold is a white-label, multi-tenant AI receptionist built for MSPs and UCaaS providers. It layers over any existing PBX, adds your own branded Voice Assist Portal, and uses tiered AI routing to keep more callers on the line, cut staffing costs and unlock new subscription revenue.

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SkipHoldwhite-label AI receptionistUCaaS reception solutionmulti-tenant AI assistantVoice Assist PortalSIP bridge AIAI phone answering servicereduce call abandonment

Features of SkipHold

White-label, multi-tenant AI receptionist that overlays your current PBX

SIP Bridge keeps existing call flows—no porting required

Own-domain Voice Assist Portal for a branded customer entry point

Tiered AI routing that splits traffic by organization, dept. or team

Context memory + knowledge base for controlled, on-brand answers

Embedded hand-off workflows—AI can instantly pass to live agent

Multilingual support for sales & support calls

Zapier, MCP and other plug-ins for CRM, ticketing, calendar sync

Full REST API for deep custom integrations

Enterprise-grade security: SIP auth, TLS/SRTP, STIR/SHAKEN, firewall rules

Use Cases of SkipHold

MSPs resell a white-label front-desk AI to boost call retention and upsell minutes

Companies add smart routing without touching legacy PBX config

Global firms auto-detect language and route callers to the right queue

Turn top FAQs into self-service answers and shrink agent headcount

Set department-level AI agents that escalate through human teams

Auto-create tickets, leads and calendar invites inside CRM/help-desk

Offer customers a branded support portal on your own domain

Roll out AI receptionist, dept. manager and assistant in gradual tiers

FAQ about SkipHold

QWhat exactly is SkipHold?

SkipHold is a white-label, multi-tenant AI receptionist that sits on top of your existing PBX and gives you a branded portal plus tiered AI call routing.

QHow is it deployed?

Two options: SIP registration or SIP trunk. Both leave your current call flow untouched—no number porting needed.

QHow is SkipHold priced?

Bundles are based on minutes, not seats. Plans start at $299/mo and scale with the number of AI assistants you need.

QHow do I brand it?

Point your own domain to the Voice Assist Portal—customers see your logo, colors and URL, not SkipHold’s.

QCan it connect to my CRM or ticketing system?

Yes—native Zapier & MCP connectors plus REST API let you sync leads, tickets, calendars and more.

QWhat security features are included?

SIP authentication, TLS/SRTP encryption, STIR/SHAKEN attestation and granular firewall rules.

QWhat are the main use cases?

Multilingual sales & support lines, smart IVR replacement, after-hours answering and cost-efficient overflow handling.

QDo I have to change my phone numbers?

No. SkipHold overlays your current PBX—keep every number and routing rule exactly as-is.

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