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Simbie AI

Simbie AI delivers voice AI agents for healthcare—handling patient registration, scheduling and refills, pre-visit education and data capture—then syncs everything with your EMR to cut paperwork and phone tag.
Rating:
5
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medical voice AIAI appointment schedulingautomated patient intakeprescription refill voice assistantEMR integration AIclinical documentation automationhealthcare call center AI

Features of Simbie AI

AI voice agents answer and place calls, resolving routine patient questions 24/7
End-to-end patient registration: collect demographics, insurance, consent and create the chart
Book, change or confirm appointments; collect refill details and route to the right team
Deliver pre-visit education: prep instructions, fasting rules, medication guidance
Pre-visit data capture: symptoms, history, meds, allergies—structured for the clinician
EMR Agent writes back schedules, refill requests and notes directly to Epic, Cerner, athena
Auto-generates encounter summaries and SOAP snippets, slashing manual charting
SOC 2 Type 2 certified infrastructure with HIPAA-grade encryption
Open API + pre-built connectors plus demo, docs and live support for fast rollout

Use Cases of Simbie AI

Peak-hour front-desk overflow: AI answers every call, triages urgency and routes to staff
New-patient onboarding: collect demographics, insurance and consent before day one
Same-day reschedule surge: AI offers open slots, updates the calendar and sends reminders
Rx refill requests: verify patient, medication, pharmacy and submits to clinician queue
Pre-op or imaging prep: deliver standardized instructions and capture acknowledgments
Pre-visit screening: structured symptom & history collection ready in the chart
EMR migration projects: assess voice workflows and map data fields for seamless cut-over
After-hours & weekend coverage: live patient access with zero added staff cost

FAQ about Simbie AI

QWhat is Simbie AI?

Simbie AI is a voice AI agent built for clinics and hospitals. It handles patient registration, scheduling, prescription refills, pre-visit education and data capture, then syncs everything with your EMR.

QWhich tasks can Simbie AI automate?

Typical tasks include registering new patients, booking or rescheduling appointments, processing refill requests, delivering pre-visit instructions and collecting structured histories.

QCan Simbie AI manage both inbound and outbound calls?

Yes. The agent answers incoming calls and can trigger outbound calls for reminders, no-show follow-ups and lab-result notifications.

QDoes Simbie AI integrate with my EMR?

Yes. The EMR Agent writes appointments, refill requests and structured notes directly into Epic, Cerner, athenahealth and other major systems via HL7/FHIR APIs.

QWill it create clinical documentation for me?

Absolutely. After every call Simbie auto-generates encounter summaries, SOAP snippets and refill notes that appear inside the patient chart.

QCan I use Simbie AI for 24/7 patient support?

Yes. The platform is designed for round-the-clock coverage; actual uptime depends on your deployment plan and fallback rules.

QHow is patient data protected?

Simbie is SOC 2 Type 2 audited and fully HIPAA-compliant, with end-to-end encryption, role-based access and annual penetration testing.

QHow do I start and what does it cost?

Book a live demo through the website. Pricing is based on call volume, integrations and support tier—quotes are provided after the discovery call.

QWill deploying Simbie require changes to my current systems?

Minimal changes. Most customers keep existing phone numbers and EMR setups; Simbie overlays via API. Our implementation team maps workflows and runs a pilot before go-live.

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