Rep AI

Rep AI

Rep AI is an AI-powered sales chatbot built exclusively for Shopify merchants. It delivers 24/7 automated conversations, personalized product guidance and customer support to help e-commerce brands boost conversion rates, elevate customer experience and streamline operations. Deeply integrated with Shopify, it turns on-site behavior into real-time insights and automates every step from product discovery to checkout.
Shopify AI chatbotautomated e-commerce sales toolAI shopping assistant for ShopifyShopify customer-service chatbotpersonalized e-commerce engagementcart-abandonment AI recoveryAI sales agentShopify automation support

Features of Rep AI

Real-time, personalized AI conversations that replicate an in-store sales associate
Proprietary behavioral AI tracks browsing paths & dwell time, predicts bounce risk and triggers timely chats
Built on ChatGPT-class NLP: answers questions, compares products and recommends the right items
One-click sync with Shopify catalog keeps prices, stock and descriptions always up to date
Auto-recovers abandoned carts and guides shoppers through checkout to stop revenue leaks
Chat logs + behavior dashboards spotlight drop-off points and hidden sales opportunities
Fully brand-aware: train tone, voice and product knowledge so every reply feels like you
Plug-and-play with Gorgias, Klaviyo and other top e-commerce apps to unify workflows

Use Cases of Rep AI

Merchants who need round-the-clock sales & support during traffic spikes or after hours
E-commerce managers who want to spot hesitant visitors and rescue sales before they bounce
Support teams drowning in repetitive “Where’s my order?” or sizing questions
Marketers looking to lift AOV with AI-powered cross-sell and bundle suggestions
Brands launching new products and using interactive quizzes to surface the perfect match
Ops teams that merge chat and behavior data to make faster, insight-led decisions
Store owners selling worldwide who need instant multilingual replies
Shops battling high cart-abandonment and want an automated win-back sequence

FAQ about Rep AI

QWhat is Rep AI?

Rep AI is a Shopify-native AI sales chatbot that chats, guides and supports shoppers 24/7 to drive more conversions and happier customers.

QWhat are the core features?

Smart sales + support chat, behavioral targeting that starts conversations at the right moment, auto cart-recovery, one-click Shopify sync and analytics that show you exactly what’s working.

QHow does Rep AI increase my Shopify revenue?

It spots hesitation, jumps in with personalized answers or offers, nudges shoppers to check out and recovers abandoned carts—lifting both conversion rate and average order value.

QWhat do I need to get started?

Just a Shopify store. Install the app, pick your settings, teach the AI your brand voice and hit “enable”—no coding required.

QCan I customize tone of voice or support multiple languages?

Yes. Train Rep AI to speak in your brand’s style and switch on multilingual replies (Spanish, French, etc.) in one click.

QHow much does Rep AI cost and is there a trial?

30-day free trial on every plan. Paid tiers scale with order volume—reach out for exact pricing.

QIs customer data safe?

Rep AI is GDPR- and CCPA-compliant and built with privacy-first architecture to protect shopper data.

QWill Rep AI replace my human agents?

It handles the bulk of routine questions so your team focuses on complex cases—most stores see a sharp drop in ticket volume.

QHow hard is setup?

Install from the Shopify App Store, follow the 5-minute onboarding wizard, import your catalog and you’re live.