
IMT Care
Features of IMT Care
Use Cases of IMT Care
FAQ about IMT Care
QWhat platform is IMT Care?
IMT Care is an insurtech platform focused on empowering insurance intermediaries by providing brandable digital solutions and AI tools to help insurers, brokers, banks, and other institutions improve service efficiency, optimize customer experience, and drive business growth.
QWhat products does the IMT Care platform primarily offer?
The platform primarily offers three product lines: Travel Care (brandable travel app and insurance), Employee Benefits (employee benefits insurance technology solutions), and Customer Connect (tools to enhance broker-to-client connections).
QIs it safe to use the IMT Care platform?
Yes, the IMT Care platform is ISO 27001:2022 information security certified and uses encryption and secure protocols to safeguard user data and privacy.
QHow does IMT Care help insurance intermediaries improve efficiency?
The platform enables end-to-end digital policy management, AI-driven underwriting and risk assessment, and end-to-end online claims management, helping intermediaries automate operations, improve decision accuracy, and simplify customer service workflows.
QWhat can a company use IMT Care for?
Businesses can use IMT Care's Employee Benefits solution to configure and manage digital health and welfare insurance for employees, and access an optional marketplace of add-on services to enable flexible benefits programs and efficient administration.
QWhat features does IMT Care's Travel Care product offer?
Travel Care is a zero-cost white-label solution that partners can integrate into their own brand apps, offering itinerary sharing, customer engagement features, and travel insurance and assistance services underwritten by TATA AIG.