BOTNOI AI Chatbot is an enterprise-grade no-code intelligent customer service and chatbot platform, primarily used for automating customer service, sales support, and business process interactions.
Key features include a no-code visual builder for dialogue flows, multi-channel integration (Facebook, LINE, websites), Thai-language-optimized AI conversations, data analytics dashboards, and human-AI collaboration support.
No. The platform provides a no-code drag-and-drop interface, so business users can design and manage chatbots without programming.
The platform is deeply optimized for Thai and also supports English, Japanese, Korean, and other languages for localized deployments.
The platform uses a credit-based pricing model. New users receive free credits. For detailed plans and credit consumption, please refer to the latest pricing information on the official website.
It can be integrated with Facebook Messenger, LINE Official Account (LINE OA), WhatsApp, as well as corporate websites, mobile apps, and voice systems (such as IVR).
Yes, the platform offers a free trial; users can apply on the official website to try it.
When the bot cannot handle a question, the system supports seamless handoff to a human agent for real-time intervention, ensuring conversation continuity.
Suitable for retail, e-commerce, finance, healthcare, education, hospitality, and other industries that require customer service and process automation.
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